Creator Lab Academy Refund Policy
Creator Lab Academy, created by Steven Ndukwu, is committed to providing high-quality content creation training. If you are not satisfied with the course, we offer a 30-day refund policy as outlined below.
1. Eligibility: You may request a refund within 30 days of the original purchase date. Requests submitted after 30 days will not be eligible for a refund.
2. Requesting a Refund: To initiate a refund, please contact us at info@creatorlabacademy.com with Your name, email, and reason for the request. This information will help us improve our courses for future users.
3. Refund Process: Upon receiving Your refund request, we will review it within 5 business days. If approved, You will be notified, and the refund will be processed through Your original payment method. Please allow 5-10 business days for the refund to appear in Your account, depending on Your payment provider.
4. Limitations: Only one refund request per user will be granted. Users who have received a refund and re-enroll in the course will not qualify for additional refunds.
Creator Lab Academy reserves the right to deny refund requests that do not meet the above criteria.